I’ve now been a customer of HM Motor Works since bringing my X5 diesel in for a quick inspection back in December 2020. They were recommended as being the diesel experts. I was treated with respect and dignity by the team and owner, Haleem. I have been nothing short of blown away. I live 67 miles away and it’s worth the drive every time. I always schedule service for Friday afternoon and the vehicle is always taken in on time. They respect my schedule and I respect theirs. Yesterday, I came in for my 4th oil change and first fuel filter change (I drive 3500-4500 Miles per month) and brought my kids. We brought our bikes and went for a short ride in the neighborhood. Sadly, my son got stung by a bee and we came back while my car was up on the lift. I came in to ask the owner if he had any loaner cars available (they have 5 loaner cars) However, without hesitation, the shop owner tossed me the keys to his personal X5 and we jetted over to Osco Pharmacy to get Benadryl. If I wasn’t going to be a customer for life already - I would be now. If you’re looking for a BMW Diesel specialist in an around Boston - I’d recommend giving Haleem Mediouni a call! — at HM Motor Works.