Merrimack Auto Repair

Wanted to update this review to add further accolades! The team there is sooo great. They are truly the definition of what a small business with the the customer as the focal point, should be. How often do you have someone from and auto service company hand deliver a "thank you just being a customer" gift to your home. It's a little thing, but also a big thing, that is missing from today's companies and business that we all use...and has been for decades. Really nice...very surprising. Oh, by the way they also do great work as well! Vehicle: Range Rover Great group of guys. Straight to the point. Very knowledgeable. Thanks for the GS cookies! Cheers

As a first time customer, I was impressed by the time they took to show me the shop and walk me through what needed to be done with my repairs including a visual inspection under the car. Being a car guy, I enjoyed talking with Jason and Jakob and sharing stories about our cars. When I had a glitch after the servicing, they were on it right away and made things right.

2016 Mini Cooper Countryman S4 clutch replacement. Just want to say thank you to the staff at HM for their help with the clutch and flywheel replacement on our Mini. While the car has only 57K miles on it we found that the dealership properly diagnosed that a clutch replacement was in order. We then went to HM Motorworks for a second opinion and service estimate. We decided to go with HM after talking with Jacob and then Jason the service advisors in which they described and priced the work accurately and submitted a written estimate electronically . Once talking with Jason and giving him the okay to proceed they got the parts immediately and did the work in a time that far exceeded my expectations. This was a very costly repair because of the way the Mini is assembled and the price of OEM parts. HM Motorworks charged me less than the dealership while doing added services while the car was in the shop. They kept me updated along the way and even offered advice about avoiding more costly repairs in the future. This is the third vehicle that HM has helped me with. They did extensive service to the Porsche 911 and BMW 4 series that I brought to them. The mechanics, service advisors and owner are all very honest and trustworthy people. I would recommend them for any type of repair on your favorite foreign or exotic automobile!

I brought my Speedster Replica in today for the Carb Whisperer (Alan) to work his magic. Now running better than ever. Thanks again, Joe

Replaced top motor and pump on Z4 after it failed working within a year, at no charge. Great people, service, highly recommended!

Great people and excellent service !

I was able to schedule on line and got right in. I was referred by my Neighbor a fellow BMW owner as I was a newer owner and wanted an alternative to a bigger operation . Honest feedback and the repair was done in a timely fashion. Friendly and definitely my new go to for maintenance.

All work was done very well.

Great service and attention to detail.

AMAZING